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By The Numbers

Workplace Survey, Findings

1.Workers are struggling to work effectively. 

When focus is compromised in pursuit of Collaboration, neither works well.

2. Effective workplaces balance focus and collaboration. 

Workplaces designed to enable collaboration without sacrificing employees’ ability to focus are more successful.

3. Choice drives performance and innovation. 

Employers who provide a spectrum of choices for when and where to work are seen as more innovative and have higher-performing employees.


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Hiring isn’t easy. Employers might get hundreds — sometimes thousands — of resumes for a single open position and still, somehow, hire the wrong person.

Companies working in emerging fields like artificial intelligence or robotics have far more job openings than talented people to fill them. There’s been a shortage of software engineers and health care workers for more than a decade.


Companies build workforce development programs when they want to hire employees with diverse backgrounds or employees in fields where the demand for workers far outstrips the supply of talent. Here are five tips for developing and running a workforce development program:

Identify the Need

Talk to stakeholders inside your company about future hiring needs and where they’re having the hardest time finding an adequate number of candidates. For example, many large companies run workforce development programs designed specifically to attract female candidates, people of color, and candidates with nontraditional backgrounds. Specific industries, like healthcare, create workforce development programs to respond to an ongoing talent crunch. Once you’ve identified the need, assign measurable goals to the program to gauge its effectiveness over time.

Partner with Others

Two corporate rivals might create competing workforce development programs designed around similar hiring goals. That can result in two half-baked programs that return suboptimal candidates. Think about partnering with competitors, community groups, and schools to build a more robust program together. The resulting candidates will likely get more out of the program and be better prepared for the job.

Help Shape the Curriculum

Schools may not necessarily know what your industry’s needs are. Work with schools to develop teaching materials that will result in high-quality candidates. Some companies lend their employees to a workforce development program to serve as instructors.

Identify Talent Early in the Process

If there’s a training component to your workforce development program, try to identify promising candidates early in the process and talk to them about their individual career goals. Doing so may help you jump to the front of the line when it’s time to recruit from the talent pool.

Compete at the End

Companies that choose to partner with competitors to build a workforce development program compete for talent at the end of the process. It’s easier to cooperate at the top of the talent development funnel and later compete at the bottom, rather than building the entire funnel on your own. Cooperation results in better candidates.